Skills Manager Solution
• Overview

• Key Benefits

• The Need For
Skills Management
How it Works
• Skills Assessment

• Skills Analysis

• Skills & Performance
Improvement


• Skills DNA Code

Systems Integration
• Overview

• Genesys CIM Platform

• Verint ULTRA

• Other Systems
Professional Services
• Training & Consultancy
ROI

About Us

Eastlands Court Silver Lining Solutions was founded in 1999 by Fiona Hudson-Kelly and Dan Aucott, and started life as a training company delivering IT training courses to companies based in the UK.

Delegates attending the courses had a wide range of skills and experience in the subjects they were taught; therefore the company developed a web based assessment solution to help stream the delegates into different training classes - and so Skills Manager was born!

Since then the company has developed Skills Manager into one of the world's leading skills management solutions - used by contact centres, companies and organisations around the world.

Press Release
• Intelleca secures African
rights to Silver Lining
Brochures
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• Customer List
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