Skills Manager Solution
• Overview

• Key Benefits

• The Need For
Skills Management
How it Works
• Skills Assessment

• Skills Analysis

• Skills & Performance
Improvement


• Skills DNA Code

Systems Integration
• Overview

• Genesys CIM Platform

• Verint ULTRA

• Other Systems
Professional Services
• Training & Consultancy
ROI

Customer List

Skills Manager is helping organisations manage and improve the skills of their staff working in contact centres, offices, branches and retail stores. Our customers use Skills Manager to:
  • Increase the skills and knowledge of staff - to improve their sales, service and operating efficiency.
  • Ensure their staff have a minimum level of skills and knowledge, by identifying individual training needs and administering personal learning plans.
  • Identify problem areas in their staff training, recruitment or performance management.

Below is a selection of our customers:

Press Release
• Intelleca secures African
rights to Silver Lining
Brochures
• Skills Assessment

• Skills Manager
Demonstrations
• Skills Manager
Case Studies
• Finance

• Telecoms (O2)

• Telecoms (Orange)

• Police

• Health

• Others
Our Customers
• Customer List
Partner Zone
• Partner Programme

• Partner List

• Tech Support
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